LEADERSHIP

AMR has a team of knowledgeable, results-driven, leaders who are passionate about working with customers and consumers. We are ready to listen, eager to learn, and open to new ideas in the ever-changing and increasingly complex debt recovery/collection industry.

RICHARD COOK

President/CEO

Richard has extensive experience in mortgage lending, handling negotiations and leading a team. Through the Lean Six Sigma business philosophy, he helps the company improve performance, remove waste and reduce variation.

Richard is passionate about growing AMR and the greater Oklahoma City community through positive leadership and mentoring. He is actively involved in Leadership Oklahoma City (Class XXVII) and is a member of the Young Presidents organization.

In collaboration with Halliburton and Texaco, he earned a Petroleum Drill Fluids Engineering certification and a Petroleum Marketing/Petroleum Finance certification from the University of Houston in 1985. He later continued his education through programs at Northwestern University’s Kellogg School of Business and Harvard Business School.

A true outdoorsman, Richard spends his free time fishing and working his exotic game ranch, where he raises wild rams, Russian boars and longhorns.

HELEN S. RAMBO, MBA/CPA

Chief Financial Officer

Helen became a CPA in 1993 and has extensive finance and accounting experience across a variety of industries. She previously worked in the education, state government and federal contracting sectors and owns a small business, ARC Consulting, Inc., established in 1999. Prior to joining AMR, Helen managed a $73 million budget as acting vice president of fiscal and administrative affairs at Langston University.

She earned a bachelor’s degree in accounting from Oklahoma State University in 1990 and a master’s of business administration degree from the University of Central Oklahoma in 2005.

Helen is a member of the Oklahoma City Alumnae Chapter of Delta Sigma Theta Sorority, Inc., and is the treasurer and finance chair of the Opportunities Industrialization Center of Oklahoma County. She has served on the Oklahoma Teachers Retirement System Board of Trustees and was included in the Oklahoma Journal Record’s inaugural class of “Achievers Under 40.”

She is currently writing her first book: “Debt Free is the New Rich.”

TAYLOR FUDGE

Managing Partner

Taylor Fudge joined AMR in 2009. Prior to his current role as managing partner, he served as a legal clerk, insurance adjuster, client relations manager and director of sales and marketing. He is a certified Lean/Six Sigma Green Belt and holds a Professional Collections Specialist license from ACA International.

He graduated from Oklahoma State University in 2007 with a bachelor’s degree in marketing and economics and from Oklahoma City University in 2009 with a master’s of business administration degree in finance. Taylor continued his education, focusing on leadership and entrepreneurship, at Harvard University and Northwestern University.

Taylor serves as a committee leader for United Way of Central Oklahoma and is president-elect for the Board of Directors at Upward Transitions, a local nonprofit working to end generational poverty. He received the Delores Fund Benefactor Award from the Oklahoma Coalition Against Domestic Violence and Sexual Assault for philanthropic activities, is a NextGen 30 Under 30 award recipient, is co-founder of the St. Joseph’s Society at his parish and a graduate of Leadership Oklahoma City’s signature program (Class 38). Additionally, Taylor was appointed to serve as Chairperson for Oklahoma City’s Historic Preservation Commission, and in 2020 he was named one of Oklahoma City’s most powerful young professionals.

JILL HUDSON, ESQ., SPHR

HR Director

Jill has a broad background in human resources (HR) compliance, strategic planning, organizational culture, employee relations, benefits design and administration, compensation planning, organizational design, performance management and training and development. She previously held executive HR positions with Macy’s Department Stores, McDonald’s Corporation and Sonic Drive-In and served as the chief HR officer and executive vice president for Bob Moore Auto Group in Oklahoma City.

Jill holds a bachelor’s degree in psychology and a Juris Doctorate degree from Oklahoma City University. She earned a secondary education certification from Ohio Northern University and has completed significant coursework toward a Ph.D. in industrial/organizational psychology at the University of Georgia. She is a certified mediator and has held the Senior Professional in Human Resources (SPHR) designation for over 20 years.

Outside of AMR, Jill is an adjunct faculty member, providing instruction for graduate and undergraduate degree programs both in person and online.

PETER PITCHFORD

Director of Sales

Peter has over two decades’ experience in the collections industry. He began his career in 1997 as a recovery specialist and moved into a sales position in 1999. He knows what it takes to create healthy and successful relationships with customers.

He attended Oklahoma State University (OSU) and graduated from the University of Phoenix with a bachelor’s degree in business management and a minor in human resource management. Peter received his master’s of business administration degree from Southern Nazarene University in 2006.

Peter is a founding member and Unit Director of the Southwest Collectors Association. He is a certified Professional Collection Specialist from ACA International, a former board member of the Eastern Oklahoma Medical Group Managers Association, a member of the Oklahoma Healthcare Financial management Association and a member of the Artists’ Coalition of Stillwater, OK.

Peter enjoys golfing, attending OSU sporting events and going on camping trips with his wife, Amy. He is also an avid metal detector and makes custom coin rings with his finds.

CAMILLE LINDSEY

Operations Manager

Camille Lindsey began her career as an entry-level Recovery Specialist. After excelling in her role, she was promoted to Trainer, where she developed and implemented a comprehensive training program. With the success of this program, Camille was promoted to Recovery Supervisor, leading a team of recovery specialists to achieve their goals while maintaining a focus on delivering excellent service to all consumers. Her leadership and expertise led to another promotion to Compliance Manager.

As Compliance Manager, Camille ensured the organization adhered to all relevant laws and regulations, overseeing compliance activities and driving initiatives to maintain high standards of operational integrity. In January 2024, she assumed the role of Operations Manager while continuing to manage compliance responsibilities. In her current position, Camille oversees operational processes, fosters team collaboration, and supports strategic initiatives that enhance organizational success.

Camille is a proud member of ACA International and holds multiple certifications, including Professional Collection Specialist, Trainer Specialist, Credit and Collection Compliance Professional, and Credit and Collection Compliance Officer.

Outside of work, Camille is passionate about giving back to her community. She volunteers for fundraising campaigns with organizations such as the United Way of Central Oklahoma, Susan G. Komen Race for the Cure, the Heart Walk of Central Oklahoma, Allied Arts, and the Oklahoma City Arts Festival. Additionally, she enjoys her role as a homeroom mom at her son Marvin’s elementary school.

AMY BILLINGS

Amy Billings is a seasoned professional with almost 20 years of experience in the collections industry. She began her career in 1995, then in 2011, transitioned to full-time parenthood for several years, dedicating herself to raising her four children. With her expertise undeniable, Amy returned to the workforce, rejoining AMR in 2022. She has excelled in her professional career, progressing from a payment clerk to a Support Supervisor. Amy holds an associate degree in the arts from Oklahoma City Community College and has completed specialized training with AMR. Beyond her professional life, Amy finds joy in her family of four children and in her decades-long marriage. She indulges her creative side through sewing and quilting in her spare time.

BRITTNEY LOVEGROVE

Recovery Manager

Brittney is a results-driven Recovery Manager with a proven track record in debt recovery. With extensive knowledge of collection strategies, industry best practices, and regulations, Brittney is committed to ensuring compliance, professionalism, and achieving optimal recovery outcomes for the organization.

Brittney is a proud Hoosier who has spent most of her life in the state of Indiana. She graduated from Indiana University in August 2018, earning a Bachelor of Science in Business with dual concentrations in Management and Marketing. In addition to receiving her diploma from Indiana University, Brittney has also earned her Professional Collection Specialist Certificate through ACA International.

Brittney is a family-oriented individual who cherishes quality time with her husband and two children. In her leisure time, Brittney enjoys reading and swimming. She actively volunteers for local charities and is particularly involved with the Fireman’s Cheer Fund, an organization dedicated to providing support and assistance to families in need. Additionally, Brittney is passionate about supporting local college school events. She recognizes the importance of education and believes in contributing to the growth and development of students.